Shipping Policy
🚚 Shipping Policy
Learn how we process, ship, and deliver your orders. We are committed to providing a smooth, secure, and reliable shipping experience.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery
Delivery times vary by location and carrier. Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days depending on destination and customs.
Order Tracking
Once your order has shipped, you will receive a tracking number by email (when available). Use it to monitor your delivery status in real time.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Any active free shipping promotions will be clearly displayed during checkout.
Delays
Occasionally, delays may occur due to customs processing, weather conditions, public holidays, or carrier disruptions. These are outside our control, but we will do our best to keep you informed.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team immediately with your order number and photos (if applicable). We will resolve the issue promptly.
📧 Questions about your shipment? Reach us at support@zecxo.com
Need Help?
If you have any questions about shipping or your order, our support team is always happy to help.
Contact Support